Because I have no idea where the CD's are, I lost all my boxes in Hurricane Harvey and now I'm out a humongous sum of money and can no longer work - all because ADOBE doesn't explain that CC will render CS6 useless and that you must have all your original installation desks to all adobe products ME: Now suddenly I am being told I have to pay money to use the program I've been using for years. Mohit: As you are saying you are getting error in using CS 6 so to resolve that error the only solution is to reinstall it. I only used CC probably 3 times and it was horrible. ME: I bought CS6 Master Collection years ago when it was first released. ME: Why do I need to install CS6? I was using it yesterday Mohit: Just to be confirm were you using the CS 6 from the CC desktop app or have you purchased CS 6?+ Why do you need this? Are you saying that this CC program ruined my computer and all my paid for products so that I can't use them? I work with so many clients it could by anyone of them. ME: I have given over 10 possible emails. Mohit: Without the serial number you will not be able to install the CS 6.
Mohit: Jennifer, I would love to help you but as I have checked your Account CS 6 is not registered so I would need a possible Email address which you must have used to register the CS 6. This is more than excessive in my opinion. While I appreciate companies wanting to preserve their product and prevent theft. I'm sickened and am looking at hacks to try and unlock what I had. I'm still unable to resolve and can't seem to find the serial numbers. They tried pulling up over 10 of the ones I can recall but I typically dislike having to create accounts when installing programs because of spam, but don't mind using temp emails for them. I spent over an hour with Adobe yesterday and this is also what they sent me since I do client-based work and literally have had 50+ emails in the last 10 years, so there is no telling which one I used at the time.
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